Product Benefits
Save costs
Reduce the demand for human customer service.
AI customer service provides real-time support without the need for human intervention, reducing labor costs.
Significant cost savings.
According to statistics, using WaveReach can result in average savings of over 60% on customer service costs.
No additional fees
No need to pay extra service fees, as it operates efficiently with a one-time investment.
Improve efficiency
24/7 service.
We provide round-the-clock service 24/7, without any waiting time. This significantly improves customer service efficiency and meets the demands of customers who need to inquire at any time.
Quick response
With WaveReach, the average customer waiting time is reduced by 60%. For example, if a customer had to wait 10 minutes to receive a response to their query, with WaveReach, the waiting time is reduced to within 4 minutes.
Process automation.
By integrating with APIs and utilising OCR functionality, WaveReach is able to automate the handling of many complex tasks, resulting in a significant improvement in efficiency.
Improve customer satisfaction.
1.
Fast and accurate responses.
2.
User experience optimisation.